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LOCAL RESIDENTS SAY MORE CANADA-BOUND LANES SHOULD BE OPEN AT BORDER

Posted on 06 October 2009 by admin

OSOYOOS TIMES-October 7, 2009

By Paul Everest - Osoyoos Times

For Osoyoos’s Don Brunner, little has changed in the last 70 years when it comes to the Osoyoos border crossing.
“In 1937 we had one lane and 72 years later we have one lane and there’s more traffic now,” he said.
Brunner and Albin Hochsteiner of Osoyoos were two of about 20 people who attended a community forum in Osoyoos on Sept. 24 hosted by Southern Interior MP Alex Atamanenko, Mayor Stu Wells, rural Area A Director Mark Pendergraft and Diana Thomas, a representative of Boundary-Similkameen MLA John Slater’s Osoyoos office.
Brunner and Hochsteiner raised concerns about the flow of traffic at the border crossing during the forum, telling the panel that people are often having to wait in long lines to re-enter Canada from Washington state.
The men said the main problem is, most of the time, only one of the six gates is open for people returning to Canada and they believe more gates should be opened at busier times to accommodate heavier traffic volumes.
Both men said they have never seen more than two lanes open for people returning to Canada.
In an interview with the Osoyoos Times on Oct. 2, Brunner, who travels to the U.S. several times a month to buy gas or play music, said he has spoken with the Canada Border Services Agency (CBSA) supervisor at the Osoyoos crossing about the delays.
The supervisor said the crossing is short-staffed at the moment, Brunner said, adding that he doesn’t buy that excuse.
He said if there is a staffing issue, the CBSA should hire a student.
Brunner also said Osoyoos’s small businesses, the Town of Osoyoos and Destination Osoyoos should be pressuring the CBSA to improve traffic flow at the border because businesses on both sides of the boundary are suffering from long wait times.
For example, a family from Oroville, Wash., will not want to come to Osoyoos for dinner if there’s a chance they’ll have to sit in a long line at the border, he said.
Brunner said he’s had to wait as long as 45 minutes to re-enter Canada at the Osoyoos crossing.
On the afternoon of Sunday, Sept. 13, several people said they waited at least an hour-and-a-half to cross from Oroville into Osoyoos.
Jocelyn Merit, an employee of the Osoyoos Times, said she was in the line that afternoon after going to Oroville for gas and groceries.
She said she waited an hour-and-a-half to cross and when she reached the gate, the lineup behind her had grown even longer than when she first entered it.
Brunner also said such long waits at the border aren’t helping the province’s goals of reducing carbon emissions since vehicles have to idle for so long in the lineup.
Hochsteiner, who participated in the same Oct. 2 interview with the Times and goes across the border once a week, said he’s never seen a lane designated for trucks open.
That seems odd, he added, considering that Hwy. 97 is a busy route for trucks coming and going from the U.S.
Hochsteiner also said many people in Osoyoos are frustrated with wait times at the Osoyoos crossing but are afraid to voice concerns out of fear they’ll be given a hard time by border guards the next time they try to return to Canada.
Brunner and Hochsteiner said their concerns about the border were brought to Atamanenko’s attention.
Both men said they’d like to see Atamanenko go across the border and wait in a line.
In a telephone interview the same day, Atamanenko said such concerns have been brought to his attention in the past.
He said he wants more information about any unnecessary delays at the border before taking action on the problem.
“We have to find out why it’s happening and fix it.”
Atamanenko added that he gave Brunner and Hochsteiner contact information for federal Public Safety Minister Peter Van Loan.
The Public Safety Ministry oversees the CBSA.
Brunner said he emailed Van Loan on Oct. 4 and informed him that only one Canada-bound lane at the border is open most of the time, even when there is a high number of vehicles looking to return to B.C.
A spokesman from the minister’s office could not confirm by press time if Van Loan was aware of Brunner’s email or if the ministry was intending to address any alleged problems here.
The spokesman did say the minister’s practice was to always respond to such concerns.
Hannah Mahoney, a spokeswoman for the CBSA, would not provide the Osoyoos Times with staffing numbers for the Osoyoos crossing for “safety and security reasons.”
When asked what it would take to open two or more lines at the crossing, Mahoney said in an email that the CBSA management “closely monitors border wait times and every effort is made to improve traffic flow and to respond to traffic fluctuations.”
“Our objective remains to facilitate the travel of legitimate people and goods while maintaining the safety and security of all Canadians,” she said. “Generally, we have two lanes open from (11 a.m. to 6 p.m.) during most of the summer, and frequently we have three lanes open.”
Mahoney also said the CBSA publishes border wait times hourly on its website to assist travellers planning their return to Canada.
“The CBSA recommends to travellers to choose non-traditional peak periods for border crossing, for example early in the morning,” she said. “Long weekends usually mean longer lines at the border as well. Travellers should add this travel time to their itinerary.”
The current Osoyoos port of entry facility was opened in 2003 and is the busiest border crossing in the Okanagan and Kootenay regions.
news@osoyoostimes.com

8 Responses to “LOCAL RESIDENTS SAY MORE CANADA-BOUND LANES SHOULD BE OPEN AT BORDER”

  1. Alex says:

    I used to live at the Coast and sometimes wait 2 - 3 hours to cross the border! People here don’t know how good they have it.

  2. Rocky says:

    Only government could come up with such a ludicris answer as cross at non peak hours instead, of actually getting off of their over paid butts and doing their jobs. if you have ever gone inside during those “busy times” there are so many milling around that in the real world we would cut their staffing because they don’t have enough to do. if wait times exceed five minutes lanes should continue to open until all lanes are open.

  3. RP says:

    To have so many lanes available and only use 1 lane 99% of the time shows poor use of the multi-million dollar facility.
    The large truck lane is very rarely open - - to have it “ready” for traffic and an officer “ready” to go out to the kiosk when trucks come would be a thought. In between kiosk duty, the staffer could be inside tending to various other duties. For the trucker to wait a couple of minutes for an attendant, is quicker than waiting 30 - 45 minutes in line that extends almost a mile down the road.
    The attitude of many of the officers seem to be that they are doing the traveller a ‘favour’ by allowing them in to the country - - in part true, but the traveller spends money in BOTH countries and is in fact providing them with a job, so beneficial to all.

  4. TB says:

    I cross once a week for my business. It has really been bad recently. You zoom into the US, often with two or three lanes open and no more than two cars in each lane and then coming back into Canada the line extends well beyond the duty free shop down hwy 97. The wait can run up to an hour at bad times. Gas emissions, wasted productive time, frustration. One more lane would probably do the trick 90% of the time and two more almost always. A little longer wait is to be expected on Holiday weekends, but it should not be standard.

  5. JT says:

    I am an American that loves to come to Canada and spend my free time and money. I find the BC people friendly and fun to hangout with. I love to come up for dinner etc especially on Thursday, Friday, and Saturday nights. But sometimes the summer time wait on the Canadian side of things makes me want to stay home. The bottom line is I know it costs some businesses their south of the boarder business. This is my only voice on the issue as an American so the rest is up to you. In the winter when I come up I spend about $40 to $50 a trip but in the summer I can some times spend well over $200 since I have more daylight time and I am more likely to shop when it is not so cold.

  6. lasse carlsson says:

    Im an swede related to Albin & family. Even back in 73 when i visited it took a lot of time to pass the border. merry christmas and ahappy new 2010 to osoyoos.

  7. SM says:

    The situation is the normal these days. Over-paid “managers”, on our tax dollars building a facility they have no idea how to manage. No increase in services in 70 years? Yet somehow we need to pay someone else to look into the matter and try to determine the problem? Government employees are not accountable any more, and it really shows. Here is the answer: you squandered OUR money on a ridiculous facility that you do not have the skills or money left over to operate. This project should be turned over to an elementary class to operate it properly. Its all we see anymore - massive Canadian deficit and yet more government waste. We, the tax payer and simple bill-payer wait an hour or more for more incompetence. What a shambles and shame this is.

  8. Ron Stut says:

    I live in Oroville and stopped going to Canada for dinner or lunch because of the wait times. It’s sad because all the good restaurants are in Osoyoos, Oliver, Penticton, Kelowna etc., but its not worth it if you have to sit in your car 90 mins or 2 hours or more just to get in, an hour dinner can turn into a 4 hour trip, its just not worth it.


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