‘HUMAN ERROR’ BEHIND MISTAKE WHERE PATIENT INFORMATION RELEASED
Personal patient information sent out by Interior Health to those to whom it did not belong is being chalked up as “human error.” “This breach was caused by a setting on a new device not being correctly set, resulting in double appointment letters being stuffed into envelopes,” said a letter sent out to a number of patients within Interior Health’s coverage area, which includes Osoyoos. [...more]
