Trying to get a plumber on the weekend almost impossible

By on January 24, 2017

Dear Editor:

I recommend to all Osoyoos residents to not have a water problem inside your home on the weekend.

On a recent Sunday just before the Christmas holiday season began, we noticed a water leak in our basement. Thanks to our stopper system, the water got turned off. When we checked where the problem was, the basement had some water damage, so I turned the main valve off, dried all the sensors and checked where the leak was.

One elbow in one of the copper lines was spraying water where it was soldered.

After turning off the main valve, we phoned all the main plumbing outfits in town and tried to get somebody to work on it. One main plumbing outfit has even a emergency phone number, but after eight days, not one business even had the courtesy to call us back.

It is obvious to us that there is not enough competition in town and these plumbers they have plenty of work during the week with prices not acceptable compared to other professions.

Last summer we needed a service call from a plumbing store nearby. Even though the plumbing store was only a very short drive away, they charged us $100 just to show up.

The best thing is not to have any kind of water issues on the weekends or you might be very disappointed.

Elmar Singer

Osoyoos, B.C.

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  1. Les Dewar

    January 25, 2017 at 2:37 pm

    I have had the same problem with some of the bigger plumbing companies where they don’t even bother to return my call. Try Keith’s NeighborHood Plumbing. I have always had fast, good service at a very reasonable price from them.

    • Richard Pasquin

      March 12, 2017 at 12:04 am

      We experienced the same on many occasions for plumbing and electricians so now we have way better service from companies in Penticton and way way more knowledgeable just better all around.

  2. Ron Tayfel

    January 26, 2017 at 11:55 pm

    I totally concur with the above article.
    Two month’s ago my electric water heater needed replacement.
    So, being a bit of a do it yourselfer, I removed the old tank.

    Before I bought one from Sear’s in Oliver, I went around our beautiful town, seeking a Plumber for an purchase and install.

    One Plumbing shop quoted me slightly over $800.00.

    The other Plumbing shop gave me a quote just under $700.00.

    So, undaunted, I drove to Sears in Oliver and picked up a tank with a 10 year warranty for $329.00. One further stop at Home Hardware for a new tray and misc. supplies totalling aprox. $40.00.

    Total cost installed was $369.00 plus tax.

    How does an estimate of between $700.00 to $800.00 justify my actual cost of $369.00??

    So, next time you have an plumbing job in town, be prepared to smile as you are getting ripped off!

    PS.. it took no brains, just patience and about 3/4 of an hour for the total install plus 1/2 hour to drain and remove the old tank.

    • Mark

      February 5, 2017 at 6:56 am

      Let’s hope you did a good job and don’t flood your house. I don’t understand the poor service in town but 800$ to change a hot water tank is reasonable. What you don’t understand is plumbers pay insurance, work safe, vehicle insurance and overhead. If you can hire a plumber fo less than 80$ an hour I would be checking all the above to make sure they are covered. If it took 45 minutes to change, 1/2 hour to drain, probably 2 hours to get all your parts and another 45 minutes to get rid of the old tank that’s 4 hours of your day. I’ve been a plumber for 38 years and have heard it all. The best part of this is it took no brains to change, ha that’s funny

      • Ron

        February 8, 2017 at 12:22 pm

        Hey Mark, why should I finance your insurance, worksafe, vehicle insurance, and overhead?

        Your statement that $800.00 is reasonable. You do not live in the real, working man’s world. Everyone has a family to support, but most can not afford to supplement your Hawaiian vacation.

        One question though your wage of $80.00 per hour. Why should you be paid more than a Doctor, Police Officer, or a Border Officer. If you looked lately, none of them make more than $40.00 per hour. So how do you figure you are worth $80.00 for cutting a pipe and installing a Shark Bite water line?

        You are probably one of the Plumbers that I got that ridiculous estimate from.

        So all I can say will never get my business, and pity on the fools that do. lines are not leaking yet!!

  3. Ed

    January 27, 2017 at 11:14 am

    Keiths Plumbing have always been on time, on budget and with special item that they care for you and your problem, your pain and your budget. I have had the honour of requesting this group to do work for me on several occasions and always they have been above reproach. Call them when you have a plumbing problem and your troubles are fixed.

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